For plans, a full refund will be issued if Router Update Help has not been able to resolve even a single issue for you within the first 30 days of the subscription. If there are one or more issues resolved within first 30 days, the fees for the Subscription Service will not be refundable. However, after 30 days of purchase of Plan. No refund shall be made by Router Update Help Notwithstanding this Router Update Help may, at its sole discretion and on a case by case basis, agree to be refund of Subscription fees after deducting charges for servicing the customer. Refund amount shall be directly credited to the credit card, the details of which are registered with Router Update Help. On the specific request to the subscriber Router Update Help may process the refund in some other account subject to submission of such documents/information as may be asked by Router Update Help for the said purpose.