Job Description

Inter Technologies Corporation (ITC)provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list!

Title: AV Project Engineer (Laramie, WY)

Department: Operations

Reports To: Vice President of Customer Success

Position purpose and objective:

This position is responsible and accountable for management of project scope and installation including the directing, installing, programming, commissioning and troubleshooting of electronic, hardware, and wiring components of audio-visual systems according to company standards. Specifically, the AV Project Engineer is responsible for managing project installations and customer expectations by directing and overseeing a lead technician and/or team of technicians responsible for the installation of audio-visual systems primarily located in Laramie, WY ensuring all financial, programmatic and operating systems meet established targets. This position reports to the Vice President of Customer Success and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program. As an operational member of a dynamic audio-visual integration operation, the AV Project Engineer will be responsible for loading AV Control Code, GUI, and DSP configurations. After installation is complete, travel to customers’ sites is required to configure devices, load control code, test and commission and close-out projects in compliance with the company’s policies and procedures, including quality, safety, environmental, and business practices.

Essential job functions, duties and responsibilities:

This position is responsible for managing, installing and commissioning audio-visual systems and providing end-user training on job site locations with minimal supervision and oversight. This position requires a variety of duties including but not limited to: 

• Assisting in the definition of project scope and goals
• Creating long- and short-term plans, including setting targets for milestones, adhering to deadlines and allocating resources
• Delegating tasks on the project to employees best positioned to complete them
• Loading Crestron and Extron control systems
•   Configuring, loading and setting up DSP to meet design requirements and scope of work
• Commissioning and testing on-site and off-site systems
• Communicating with sales and operations to keep project goals in alignment with customer expectations and scope of work
• Cultivating a common purpose and teamwork among various company units and ensuring timely and effective communication with those units including Operations, Sales, Design, Accounting, Procurement and Purchasing
• Troubleshooting systems remotely with field technicians
• Performing other duties as assigned

Knowledge, skills and abilities required:

• Extensive and varied AV experience
• Achievement of CTS-I certification and Wyoming Low Voltage license
• Demonstrated experience in providing end-user training
• Proficient with Crestron Toolbox
• Familiar with Extron Global Configurator Plus/Pro
• Experience working with customer IT departments
• Familiarity in installation, wiring and rack building
• Excellent communication, interpersonal and negotiation skills
• Ability to make important decisions under tight timelines and in a fast-paced environment
• Effective troubleshooting and time management skills
• Ability to travel on regular/constant basis and often on short notice with long/unusual work hours 
• Successfully complete criminal background check, motor vehicle review, physical and drug test prior to start
• Professional, friendly and approachable
• Valid driver’s license with less than two citations in last two years and reliable transportation
• Ability to lift 40 pounds and complete ladder, lift and other safety training

Preferred skills and experiences:

• Audio DSP certifications such as Biamp and Q-SYS
• Experience with setting up and programming VTC systems
• Comfortable with frequent and direct written communication
• A desire to progress in job knowledge and qualifications
• A keen attention to detail and an ability to keep a cool head when placed in stressful situations

Supervisory Responsibilities:

• Coordinating and directing a Lead AV Technician and/or one or more AV technicians on job sites
• Requesting and coordinating the travel and accommodation needs of AV technician teams
• Managing and maintaining the relationships with customer point-of-contacts at various job sites

Success Factors:

The personal characteristics that make an individual successful in this industry include:

• Ability to understand and follow written and verbal direction
• Shows initiative and is proactive, dependable and productive to complete tasks effectively and efficiently
• A professional attitude focusing on the success of Inter Technologies Corporation with a high degree of attention to detail
• An understanding that every installation is the most important
• Works well with others, including taking direction and offering/receiving constructive feedback
• A professional and respectful attitude in dealing with others and adjusting to varied job assignments and tasks
• An aptitude toward time and resource management
• A desire to progress in job knowledge and qualifications and take on new responsibilities
• A desire to help others accomplish tasks and achieve goals
• ·Reporting to job locations on time and in appropriate work attire/PPE

Job offer consists of a competitive salary and benefits package that includes:

• Paid vacation and sick pay
• Medical coverage options: health, vision and dental
• Generous daily per diem while traveling overnight to cover meals and non-reimbursable incidentals
• In-house travel team to make all work-related travel arrangements including air flights, ground transportation and lodging all paid through company accounts
• 401k program after one year of service and with employer contribution after one year of enrollment
• Tool kit, uniform shirt, PPE and a stipend per paycheck as a personal cell phone allowance

Job Type: Full-time

Pay: $75,000 - $95,000 yearly salary commensurate with experience and in accordance with Wyoming prevailing wage requirements where applicable. Limited relocation assistance may be available to qualified candidates on a case-by-case basis.

Job Location: This is a regional travel position and job sites will vary throughout the Wyoming/Colorado/ Montana metropolitan areas and across the west region of the United States. Residency within 50 miles of Laramie, WY is required. As a national company, work at job sites across the country is necessary when there is no work on confirmed, contracted projects in Laramie.

* Benefits listed are a highlight of what are offered to full-time, salaried and hourly employees and are subject to change.

The ADA prohibits discrimination against qualified individuals with disabilities. To determine whether an individual is qualified, the essential functions of each job should be identified. Essential job functions are those that are intrinsic to the position, and the individual who holds the job must be able to perform with or without reasonable accommodation.

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