Client Services Administrator - Bilingual Japanese required Job at CareerVite, Hoboken, NJ

ZDBiYkk4RGdQcGFSVTJ2RCtDMU5laURSMmc9PQ==
  • CareerVite
  • Hoboken, NJ

Job Description

Major international financial institution seeks Bilingual Japanese Client Services Administrator.  This is a temporary position starts from mid-September for 3 months with possible extension.

 

SUMMARY

To handle inquiries from the Japanese clients (mainly Japanese Financial Institutions) on day-to-day operations, primarily through email with our client window or our affiliated company in Tokyo, and to promote and manage our service enhancement with the internal departments based on clients’ needs.

 

JOB FUNCTIONS/DUTIES AND RESPONSIBILITIES

  1. Proactively handles clients’ inquiries to maintain customer satisfaction.
  2. Analyzes the clients’ needs and develops solutions/options to strengthen relationship with clients.
  3. Informs the clients when potential problems may arise. If a problem has already occurred, reports to the Manager and takes any required action with the clients to solve the problem quickly.
  4. Coordinates with other departments to provide good service with clients.
  5. Maintains all the communication records with clients, approval forms, and other documents as directed by the Manager.
  6. Performs all other duties as assigned by the Department Manager and Management not only in existing functions, but also in other additional functions necessitated by business expansion.

 

Knowledge/Skills

1.       Customer Services experience in financial industry is preferred (Trust fund administration knowledge is preferred).

2.       PC Skills in Japanese/English (MS Word, Excel, Microsoft Access preferred).

3.       Strong communication skills (verbal/written) in Japanese/English.  

Job Tags

Temporary work,

Similar Jobs

Holiday World RV

RV Sales Consultant Job at Holiday World RV

 ...RV Sales Consultant HOLIDAY WORLD RV is looking for dynamic individuals with a passion to make our customers dreams come true to join our RV Sales Team. The sky is the limit for a highly motivated, results-driven team player who wants to, not only close... 

Get It Recruit - Finance

Mortgage Underwriter - Remote | WFH Job at Get It Recruit - Finance

 ...Wellness Program We are seeking a dedicated and motivated Mortgage Underwriter to join our team. In this role, you will play a vital part...  ...approval or denial in the loan file. - Be flexible to work remotely, with the possibility of in-office work as needed, with advance... 

Marriott

Banquet On Call Server Job at Marriott

 ...Additional Information On Call Position Job Number 24198558 Job Category Food and Beverage & Culinary Location JW Marriott...  ...SUMMARY Our jobs arent just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable... 

Nationwide Children's Hospital

Mental and health research Job at Nationwide Children's Hospital

 ...Overview: The Institute for Mental and Behavioral Health Research is located in the state-of-the-art Big Lots Behavioral Health Pavilion. The mission of faculty within the institute is to conduct innovative translational, clinical and epidemiological research focused... 

POAH Communities

Maintenance Supervisor Job at POAH Communities

 ...Maintenance Supervisor POAH Communities is an exciting and highly entrepreneurial organization committed to community development...  ...housing and currently manages over 13,000 affordable housing apartments in Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan...