Concierge Job at Village Green, Cincinnati, OH

YzBIZUk4TG9PSmllVVdmQy9DUkFkUy9ZMmc9PQ==
  • Village Green
  • Cincinnati, OH

Job Description

Job Description

Job Description

Company Description

Village Green is searching for enthusiastic individuals to join our Sales Consultant team and be the first point of contact at our award-winning apartment communities. If you have persuasive sales and marketing skills, excellent communication and negotiating abilities, and are customer service oriented, this may be the perfect role for you!

Job Description

POSITION OVERVIEW

The concierge serves as a customer service/sales consultant. The position operates on a 24/7 basis in some locations, and specifically evening shifts in other locations. (The shifts are customized as required by each site.) Basic responsibilities will be fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors. This position is to satisfy resident’s requests, questions and needs, serve as a liaison to the Management office, assist in renting apartments (to include information, tours, taking calls) when the leasing office is closed or needs dictate. 

 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

Greet residents and guests in a courteous and friendly manner as they enter the building

Become familiar and provide recommendations to residents on community attractions and local amenities when requested.

Provides brochures, floor plans and other collateral to clients

Completes guest cards, provides mini tours, and acts on leasing behalf during off hours

Retrieves packages for residents

Provides refreshments to residents and guests

Maintains Concierge Binder

Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus etc as described in the binder layout

Uses Internet as an aid in providing micro and macro information to residents and guests

Maintains a clean and orderly front desk, lobby area, and storage closets were applicable

Prepares incident reports and correlating documentation

Adheres to established policies related to fair housing

Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner

Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

 

Qualifications

REQUIREMENTS

Ability to apply good common sense when assisting residents and their guests

Must have the availability to work a flexible schedule any day of the week

Ability to resolve minor problems while maintaining a friendly and professional manner

Ability to communicate effectively

Must be team oriented

#VG

MRC

Additional Information

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins.

 

Company Description

Growing in the Green. Village Green is growing again.

Village Green is searching for enthusiastic individuals to join our team and be the first point of contact at our award-winning apartment communities. If you have excellent communication and are customer service-oriented, this may be the perfect role for you!

Company Description

Growing in the Green. Village Green is growing again. \r\n\r\nVillage Green is searching for enthusiastic individuals to join our team and be the first point of contact at our award-winning apartment communities. If you have excellent communication and are customer service-oriented, this may be the perfect role for you!

Job Tags

Local area, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Delta Defense

Human Resources Specialist in Contact Center Operations Job at Delta Defense

 ...others, join the team at Delta Defense! If you have HR experience supporting a contact center and want to break free from the traditional Policy...  ...progressive experience in human resources. HR experience in a call center or contact center environment required. Self-... 

Compass Group

JANITOR (PART TIME) Job at Compass Group

 ...We have an opening for a part time JANITOR position. Location : Stryker KAKO Education Center - 505 Northwest 65th Court, Fort Lauderdale, FL 33309 Note: online applications accepted only . Schedule : Part time schedule. 5:00pm - 9:00pm, days may vary. More... 

Kimmel & Associates Inc.

Remote Estimator-Curtainwall, Glass, & Glazing Job at Kimmel & Associates Inc.

 ...glazing solutions to their valued clients. As they continue expanding their operations, they seek a skilled and detail-oriented REMOTE Estimator to join our team. We ask that you have a successful track record of remote work and a self-driven work ethic. About the... 

Christiana Center for Oral Surgery & Dental Implants

Clinical Manager Job at Christiana Center for Oral Surgery & Dental Implants

 ...practice, with three locations and five surgeons, is seeking an energetic and highly motivated individual to join our practice as a Clinical Manager. The Clinical Manager will be responsible for supervision of clinical staff, oversight of clinical compliance, performing... 

HireSparks AV Recruiting

Audio Visual Project Engineer Job at HireSparks AV Recruiting

 ...The Audio Visual Project Engineer will be part of its engineering team in overseeing the postsale Engineering aspects during the integration of Audio Visual Video Conferencing and IT Solutions systems. He/She would be responsible for reviewing complex scopes of work and...