Job Description

Desktop Support

Overview:

Two Barrels is hiring for a Desktop Support position to support our Post Falls, ID office. This is a full time, M-F "Office Only" position with company benefits.

Do you enjoy interacting with individuals on a daily basis and enjoy geeking out on network devices/systems? If yes, the Desktop Support opening would be the perfect fit for you! This position will be the first point of contact for incoming questions and issues related to our computers and their systems. You will also troubleshoot problem areas for our in-office staff, and our remote staff in a timely and accurate fashion to provide end-user resolution.

Location:
Post Falls, ID Duration:
Full Time Wage:
$21.50 + $2/hr Responsibilities:

Provide end-user assistance for both in office and remote employees
Troubleshoot technical problems, both software and hardware
Setting up new employee equipment
Continuous learning of all things IT
Tracking inventory
Install, diagnose, repair, maintain, upgrade hardware and software systems
Running cables

Minimum Qualifications:

Passion for IT
Eager to learn, not afraid to ask questions
High interpersonal skills, super personable
Highly organized
Ability to communicate well verbally and written
Highly motivated and great customer service

Preferred Qualifications:

Experience in a desktop support role or similar position
Experience with network devices preferred
Experience working with Linux

Why you might like this job:

You enjoy helping people.

You want to be a part of a company that likes to do things their own way.

You're not afraid to try and fail, and try again.

You want your work to have a big impact.

Benefits:

Great Wage & Success Meetings with your manager
Work From Home comfort package & company provided equipment
22 days paid time off annually, PLUS 4 paid holidays
4% 401k employer matching through Fidelity
100% employer-paid medical, dental and vision for employees
Maternity and Paternity Leave
Flexible hours
Coffee shop next door
Crappy parking? Oh, I mean a cool downtown location for easy public transportation options...

Job Tags

Holiday work, Full time, Remote job, Work from home, Flexible hours,

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Desktop Support Job at Two Barrels, Post Falls, ID

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