Job Description

Job Description

Job Description

SUMMARY :

The Hotel Housekeeping Manager is responsible for the cleanliness of all hotel rooms within their assigned hotel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensures required number of rooms are cleaned on each shift by assigned employees
• Inspects employees work to ensure quality standards are met.
• Publicly recognizes and rewards employees. Coaches and develops Guest Room Attendants.
• Assists with the scheduling of employees.
• Interviews, disciplines and trains employees.
• Smiles and is friendly when interacting with co-workers, guests and property employees.
• Follows and teaches all required safety and standard operating procedures.
• Works weekends and holidays.
• Other related duties as assigned

SUPERVISORY RESPONSIBILITIES

Plans and prepares the weekly schedule of the housekeeping personnel to ensure the proper coverage is afforded daily based on projected hotel occupancy.

• Issues counseling notices and/or disciplines employees who violate the same.
• Trains all housekeeping personnel on both technical and safety procedures to be followed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.

• Ability to read and interpret documents such as safety rules, operating and procedures manual.
• Ability to speak effectively after groups of customers or employees of the organization.
• Ability to carry out instructions furnished in writing, oral, diagram or schedule form.
• Ability to deal with problems involving several concrete variables in standard situations

CERTIFICATES, LICENSES, REGISTRATIONS

Driver License

LANGUAGE SKILLS

Must be able to effectively communicate in English.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COMPUTER SKILLS

Must have Microsoft Office experience and basic computer skills.

The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.

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