** Manager Service Delivery**
Date: Jan 12, 2022 Location: Tucker, GA, US, 30084-7060
Req ID: 8007 **Job Description**
****Responsibilities:****
**Deliver Quality Technical Delivery Team Manager**
* Plan, direct, and coordinate cross-functional team activities to manage and implement project through implementation to final operational stage.
* Determine, monitor, and review all project economics to include costs, operational budgets, staffing requirements, sub-contractors, resources, and risk.
* Lead the project subsystem teams in determining client requirements and translating requirements into change orders.
* Plan, schedule, monitor, and report on activities related to the project
* Develop project control and reporting procedures. Manage changes in project work plan.
* Coordinate status review meetings among project team members and clients.
* Coach and counsel members of cross-functional teams to meet established task date or resolve technical issues.
* Ensure adherence to legally binding requirements and customer long-term goals.
* Control project requirements, scope, and change management issues.
* Establish appropriate metrics for measuring key project criteria.
* Analyze needs and recommend appropriate planning concepts and tools to be used for all facets of planning, scheduling, and tracking projects.
* Create quality assurance and performance plans; develop criteria and monitor results.
* Create/update communication plans, ensuring that appropriate information is exchanged among key stakeholders.
* Conduct Employee Performance Reviews and provide coaching and mentoring to enhance the career growth of employees.
**Technical Delivery Team Manager Requirements**
* Minimum bachelors degree and 2 years of management experience (additional management experience may substitute for the degree on a year-for-year basis).
* One (1) year of MMIS experience is also required.
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