Department: Operations
Reports To: Operations Supervisor
FLSA Status: Non-Exempt
Prepared By: HR
Summary:
Administers advanced life support care to sick and injured persons in pre-hospital setting, in accordance with statewide Treatment Protocols and HEMSI Medical Control Physicians as authorized and directed by physician by performing the following duties.
Essential Duties and Responsibilities:
Behavioral Core Competencies:
To perform the job successfully, an individual should demonstrate the following competencies on a daily basis. These factors will be used to measure an employee’s performance throughout the work day.
Administrative:
1) Demonstrates proper attendance and punctuality requirement
2) Time management and prioritizing – uses time efficiently with existing resources
3) Dependability/Reliability - completes tasks on time and accepts responsibility for the best of the organization
4) Maintains standards for safety and security procedures
5) Upholds and implements HEMSI policy and procedures of employment
6) Pursues training and development opportunities; strives to build knowledge and skills in order to share with the organization.
Communication:
1) Strong oral communication skills - to comfort and explain procedures to the patient and family members, give orders, and relay information to others
2) Exhibits effective written communication in patient documentation
3) Demonstrates team work with co-workers and supports organizational success
4) Displays confidence in self and others
5) Provides excellent customer service
6) Exhibits strong interpersonal skill and compassion to offer emotional support in patient care
7) Maintains highest standards of professionalism
8) Maintains HIPPA guidelines and HEMSI privacy policies concerning confidentiality in dealing with patients, patient family members, and others within the community
Cognitive:
1) Problem solving – discovers, analyzes, and solves problems to overcome obstacles
2) Initiative – identifies opportunities and issues, and proactively acts to follow through on work activities to capitalize or resolve them
3) Innovative – generates unique ideas for improving work
4) Listening – accurately receives information and reciprocates effectively to party received from
5) Navigation skills – ability to reach desired destinations and minimize incidents of getting lost in routes
6) Exhibits adaptability – can change in demanding work environment when unexpected events happen for the best environmental fit
7) Decision making skills – can make accurate judgments and weigh significant risks in making critical decisions
8) Analytical thinking – can effectively process information and gives attention to detail
Technical:
1) Assesses patient’s condition and determines a course of treatment
Qualifications:
Hard Skill Requirements:
1) Education and/or Experience – High school diploma or general education degree (GED) and required undergraduate NRP certificate
2) Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
3) Certificates, Licenses, Registrations:
Soft Skill Requirements:
1) Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization.
2) Writing Skills - Ability to legibly write routine reports and correspondence.
Physical Demands and Work Environment:
This position requires significant physical strength and dexterity and the ability to function in very adverse environments with exposure to numerous safety risks typically found at emergency scenes, which could include extreme weather conditions, moving mechanical parts and high, precarious places.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move a minimum of 120 pounds. Specific vision abilities required by this job include, close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
At times, may be required to work unscheduled overtime due to unpredictable occurrences including significant weather events.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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