PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion
Provides a variety of administrative and staff support functions for the GIS Production group. Compile and analyze data, prepare reports/recommendations for action by supervisor. Administers or coordinates programs, projects, and/or processes.
• Coordinate GIS Production workflow:
o Track rejected jobs and coordinate with field operations and GIS Production personnel on data issues
o Use RCMS/Maximo (work order management system) to check on work orders, service requests, and/or existence of field facilities
o Check and receive department mail and email for incoming jobs
o Review and verify all as-built construction jobs to ensure job packets are properly completed and all materials have been provided, reject if needed
o Follow up with district office on rejected and past due as-built construction jobs
o Coordinate and monitor the GIS production work corrections inbox for incoming digital job packets and map corrections
o Assign work number to each work correction or facility point inspection received
o Sort and log mapping jobs into database
o Prepare, maintain and attach right-of-way permits to jobs received
o File emailed mapping jobs in digital folders for mappers to access and work on.
• Responsible for records management of department files:
o Sort and file paper mapping jobs into department central filing system
o Prepare database of paper jobs to be archived
o Coordinate with records management to ensure all records management policies/procedures are followed
o Request paper job retrieval from long-term storage as needed
o Retrieve paper jobs from files as requested by management, then re-file
o Manage daily archival of mapping jobs received via GIS production work corrections inbox
o After mapping is completed, send right-of-way permits to Right of Way department
• Respond to inquiries by field operations and other internal customers
• Utilize mapping systems to track down missing location information in map corrections.
• Assist supervisor with legal discovery requests, investigations and audits
• Perform monthly productivity metrics and various jobs reporting
• Perform basic associate level GIS specialist mapping maintenance tasks in ArcFM.
• Perform proxy responsibilities for Expense Reconciliations.
• Send reminders and provide support for bi-weekly time entry.
• Maintain Production Assistant process documentation.
• High School Diploma or equivalent; or the equivalent combination of education and experience.
• A minimum of 5 years of experience as a technical assistant or a similar role.
• Communication and interpersonal skills including the ability to resolve internal and external customer issues.
• Proficient with the use of personal computers including Microsoft Office Suite (Word, Excel, PowerPoint), databases, and file management.
• Proficient with Adobe Acrobat
• Proficient with Excel, Pivot Tables, Charts
• Utility as-built document and mapping experience
• Ability to apply judgment in determining the criticality of a request and forward to resources as appropriate.
• Ability to work well under time constraints and maintain a high level of confidentiality.
• Experience working in a changing, fast-paced, professional environment.
• Ability to handle multiple tasks and time-sensitive projects.
• Excellent organization and planning skills.
• Ability to work with all levels of an organization including people with different styles and backgrounds; ability to work as a member of a team.
• Ability to pack and lift “banker boxes” for document archival
Req Id: 112853
Company Code: [[compCode]]
Primary Location: PORTLAND
Department: Power Delivery
Schedule: FULL TIME
Personnel Subarea: [[personnel subarea]]
Hiring Range: $52,600-$61,900
This position is eligible for an annual discretionary performance incentive bonus of up to 0.00% of salary.
Employees must be able to perform the essential functions of the position with or without an accommodation.
At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
All offers of employment are contingent upon the successful completion of a background check and drug screening.
PI8e04be7159a5-30492-35832871
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